Effective Date: 01 June 2019 | Last Review Date: 01 April 2025 | Owner: Management | Version: 1.1
At Neutrino Group and its entities, conducts proportionate due diligence on third parties before entering into business relationships. This process is designed to identify risks related to bribery, corruption, sanctions, and reputational harm, and supports compliance with our global partnership commitments.
1. Purpose
This process ensures Neutrino Group and its entities knows who it is doing business with, that third parties align with our ethical standards, and that we meet our legal and contractual due diligence obligations.
2. Scope
This process applies to all new third-party relationships including suppliers, resellers, technology partners, agents, distributors, and consultants. It also applies to material renewals or expansions of existing relationships.
3. Risk-Based Approach
Due diligence is proportionate to the level of risk. Neutrino AI assesses each third party against the following risk tiers:
| Risk Level | Criteria | Due Diligence Required |
|
Low |
Small suppliers, low- value contracts, no government involvement |
Basic information collection + Code of Conduct acceptance |
|
Medium |
New partners, cross- border transactions, reseller relationships |
Ownership verification + sanctions check + Code of Conduct + management approval |
|
High |
Government-connected parties, high-value contracts, higher-risk jurisdictions |
All of Medium + enhanced background check + senior management sign-off |
4. Due Diligence Process
The following steps are followed for all new third-party engagements:
| Step | Stage | Action | Owner |
| 1 | Screening | Identify third party & determine risk level (Low / Medium / High) | Management |
|
2 |
Information Gathering |
Collect business name, registration, ownership structure, jurisdiction, and references |
Management |
|
3 |
Sanctions & Integrity Check |
Check against UAE, UN, OFAC, and EU sanctions lists. Review for adverse media or legal issues |
Management |
| 4 | Policy Acknowledgement | Third party reviews and confirms acceptance of Neutrino AI’s Third Party Code of Conduct | Management |
| 5 | Approval |
Management reviews findings and formally approves or declines the relationship |
Senior Management |
| 6 | Ongoing Monitoring | Annual review of existing third parties; immediate review if red flags emerge | Management |
5. Information We Collect
Depending on the risk level, Neutrino Group and its entities may collect the following information from third parties:
- Legal entity name, registration number, and jurisdiction of incorporation
- Ultimate beneficial ownership (UBO) information
- Names of key directors or principals or representatives in UAE
- Nature of business and services to be provided
- Professional references or client references where appropriate
6. Sanctions & Adverse Media Screening
All third parties will be screened against:
- UAE Central Bank and local regulatory watchlists
- United Nations consolidated sanctions list
- OFAC (US Office of Foreign Assets Control) SDN list
- EU consolidated sanctions list
- Publicly available adverse media searches
- Any matches or potential matches will be escalated to senior management before the relationship proceeds.
7. Ongoing Monitoring
Existing third-party relationships are subject to periodic review:
- Low risk: reviewed every 2 years or upon contract renewal
- Medium risk: reviewed annually
- High risk: reviewed annually with enhanced scrutiny
Any significant change in a third party’s ownership, jurisdiction, or business activity, or any adverse news, will trigger an immediate interim review.
8. Record Keeping
All due diligence documentation, decisions, and approvals will be recorded and retained for a minimum of 5 years. This includes completed questionnaires, screening results, and management sign-offs.
9. Responsibility
Management is responsible for initiating and overseeing third party due diligence. All relevant staff are expected to cooperate with the process and flag any concerns regarding existing or prospective third parties.